We implement industry-leading security practices to protect your data, ensure platform reliability, and maintain your trust.
All data encrypted at rest and in transit
Redundant infrastructure for reliability
Full compliance with privacy regulations
Your data is protected by multiple layers of security controls and encryption.
All data is encrypted using industry-standard algorithms:
Strict access controls ensure only authorized access:
Your privacy is protected by comprehensive policies:
Comprehensive monitoring for threat detection:
Built on enterprise-grade cloud infrastructure with multiple layers of protection.
Hosted on AWS and Google Cloud Platform with SOC 2 Type II certification
Web Application Firewall (WAF) and distributed denial-of-service (DDoS) protection
Isolated VPCs, private subnets, and encrypted network traffic
Encrypted databases with automated backups and point-in-time recovery
Continuous scanning for vulnerabilities with automated patching
Security-first development with code reviews and automated testing
We maintain compliance with international security and privacy standards.
EU General Data Protection Regulation
In Progress
Planned for 2026
Hong Kong Privacy Ordinance
We conduct regular third-party security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
We have comprehensive procedures to quickly detect, respond to, and recover from security incidents.
Automated monitoring systems detect anomalies and potential security incidents in real-time.
Our security team is alerted immediately and follows documented procedures to contain the incident.
We conduct a thorough investigation to understand the scope and impact of the incident.
Systems are restored, affected customers are notified, and measures are implemented to prevent recurrence.
We appreciate the security research community's efforts in helping us maintain a secure platform. If you discover a security vulnerability, please report it responsibly.
Email: security@depthera.ai
Please encrypt sensitive communications using our PGP key (available upon request)
Please Note: We do not currently offer a bug bounty program, but we greatly appreciate responsible disclosure and will publicly acknowledge security researchers who help us improve our platform (with their permission).
While we implement robust security measures, your cooperation is essential for maintaining security.
Use unique, complex passwords and enable multi-factor authentication on your account.
Regularly update your browser and operating system to patch security vulnerabilities.
Only grant account access to team members who need it, and revoke access when no longer needed.
Regularly review account activity logs and report any suspicious behavior immediately.
We will never ask for your password via email. Be cautious of suspicious communications.
Regularly export and backup your important data from the platform.
Our security team is here to address your concerns and provide additional information.